Your Journey To Better Hearing

Hearing Care

At Firstsight Opticians our experienced audiologist will ensure your receive the best patient journey. We offer FREE hearing consultation which will allow us to give you the best advice for your specific hearing requirements.

1st Consultation (90 mins)

Hearing Assessment

During your first consultation we will conduct a full and thorough hearing test.

In Depth Consultation

Understanding you and your hearing loss. What problems are you having and how can we work together to fix them.

Ear Health Check

The audiologist will examine the health of your ears, by examining your ear canal, look for earwax and will look at the condition of your ear canal and your ear drum.

Hearing Test

If your outer ear is healthy we will then carry out a serious of audio-metric tests. This will include AC & BC testing followed by a serious of word tests. This part is where we establish exactly where or even if there is a problem.


The audiologist will then explain the results of your hearing test and will discuss why you may have hearing loss and why you may struggle in certain situations. Our experience shows that people who fully understand their hearing loss have a higher satisfaction rate with hearing aids.


Now we will give you a live demo of hearing aids. This will give you an immediate understanding of what you can expect from the correct hearing aid prescription.

30 Day Free Trial

From here we will work together to get you the right solution that you can take away for your 30 day free trial.

2nd Consultation (60 mins)


Our audiologist will fit your hearing aids and will show you how to use them.

It is important that your hearing test appointment is thorough and you have complete understanding of your hearing loss.

During this appointment we will custom programme your hearing aids to give you the best possible hearing solution.

3rd & 4th Consultation

Follow Up

You will now have had your hearing aids for a short time, this will allow us to check your progress to see how your getting on. During this appointment we will connect your hearing aids to our computer systems and check the settings as well as logging the information.

You will tell us how your experience has been and believe it or not the hearing aids will tell us all the different challenges you have faced.

From your feedback, we will now fine tune your hearing aids to give you the optimal results.

Depending on experience you may require 2 of these appointments.

After Care (Every 6 Months)

Hearing Checkup

You will never leave us without a forward appointment and the maximum time between appointments will be 6 months.

Check Acoustics

Clean and check the acoustics of the hearing aid.

Update Software

Update any new software updates from your hearing aid manufacturer.

Check Health

Check the health of your ears for ear wax and general health.


Re programme your hearing aids if your listener experience has changed.


Carry out in In-Situ Audiometry to make sure you are in perfect alignment with your hearing aids.

Every 18 months

We will carry out a full hearing reassessment to make sure your hearing has not changed and if so we will re programme and readjust your hearing aids as necessary.